Location and Hours:
Types of prizes we redeem:
NOTE: Federal, NY State, NY City and Yonkers tax withholdings as well as offsets for Child Support arrears and previously collected Public Assistance are withheld from prizes of $600 or more according to the appropriate tax laws.
Method of Payment:
We generate check payments for all prize payments. These checks may be cashed at the cashiers cage (some restrictions apply). Online and instant prizes of $600 or less also may be cashed at Seven’s Bar or Remedy Bar.
Guests must present one of the following types of valid identification when requesting payment for any Lottery prize at the Customer Service Claim Center:
For any questions regarding our New York Lottery Customer Service Claim Center, please visit our Cashiers Cage.