NEW! OBTAIN A WIN/LOSS STATEMENT INSTANTLY VIA EMAIL: In order to access, you must already have an email address and self-serve kiosk pin number registered under your Player Extras Account. This is the same pin number that you currently use to obtain offers at our on-site self serve kiosk. If you don't have an email address and pin registered with us, then stop by Player Extras to register your account for online access today!
After selecting the ON-LINE access link below, select the LOG-IN Button, and enter the following information: Your Registered Email Address, Player Extras Account Number, Kiosk Pin#, and code displayed on the screen. Once you have accessed your account, simply click the "statement" icon and the year in which you are requesting your win/loss statement. Your statement will then be emailed directly to you! It's that simple!
Or...If you would rather receive your win/loss statement by mail, please click on the link at the bottom of this section and print out the attached document. Complete the form and mail to:
Finger Lakes Gaming & Racetrack
Re: Win/Loss Statement Request
PO Box 25250
Farmington, NY 14425
The information you provide on the form must match that of your account in order for a statement to be mailed to you.
The Win/Loss Statement will reflect our records of your card-in play for the year you request as of the date issued. The Statement is only an estimate, and is dependent on proper use of the Player Extras Card. It includes gaming machine play and horse wagering conducted with the Player Extras Card.
If you have any questions regarding this form or the Win/Loss Statement, please contact the Player Extras Manager at (585) 742-7342.